Total Care Communication ®

Maximizes Family Connections

Bridging the Distance

International students, by definition, are far away from their families. That can be an anxious experience for them, as well as their parents. Students are anxious to know how things are back home. Parents are anxious to know how their children are doing in school, after classes are over and on weekends.

Total Care Communication® at CIC, with a state of-the-art technology and software platform, is designed to maximize family connection, and bring students and parents closer, to overcome that feeling of distance. With Total Care Communication, parents can have peace of mind, and students will have a better state of mind to focus on study and to enjoy their new lives while in Canada.

Learn about EZ ReportCard
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Total Care Communication® is a single point of contact for
parents, students, school departments, translation services, and guidance.

Total Care Communication® keeps families close together

Dedicating a liaison staff member
to every family

  • Single point of contact for every family
  • Support in regional languages, helping parents communicate with school departments
  • Serves as a resource and guide to school policiesand procedures

Making ezReport Card
readily accessible online

  • An online record of ASEP performance, updated weekly
  • Available for parents at any time

Ensuring students can stay connected
with family and friends back home

  • In-room telephone extension with voicemail
  • Free Wi-Fi in residences and in school buildings
  • Wired internet in residence rooms

Our Tracking Report Gives Parents Peace of Mind



Student’s Attendance, Attitude
& Academic Marks (3A’s)


Student’s Behaviour,
Socialization & Health

Total Care Student Tracker®

The Total Care Student Tracker® is a centralized online information system unique to CIC. It is based on observations of teachers, residence houseparents and other staff who interact with
the students.
It records details of student behaviours that are key to their success in the classroom and their health and happiness in residence.
Parents, relevant staff and the student have access to this timely information at all times.


Circle of Care

Principal | Vice Principal | Guidance Counsellors
Teachers | Houseparents | Student Development Instructors
University Placement Counsellor | Dean of Students | Nurses
Social Workers | Psychologists | Dietitian | Campus Security Officers

The Circle of Care is a dedicated, cross-functional team.

Through weekly observations of the Total Care Student Tracker®, as well as their own interactions with students, the Circle of Care identifies where students are doing well and where they would benefit from additional support.



Parents can rest assured that we are constantly attentive to their child’s academic, social, emotional and physical needs and that up-to-date progress reports are always available.